Responsive HOA management. Serving the Bay Area and Northern California.
Responsive HOA management. Serving the Bay Area and Northern California.
Sign in to Smartwebs to view your account balance and your community’s available payment options.
Sign in to Smartwebs to find the documents and updates available for your community. Need a document you cannot find? Contact M&M for help.
Order resale and escrow documents through CondoCerts. Need help ordering? Call M&M at 408 389 7730.
For routine repairs, landscaping requests, and ordinary parking concerns, sign in to Smartwebs and submit a work order. Include your community name, property address, the location of the issue, and a clear description. Routine matters are handled during normal business hours.
Outside office hours, call 408 389 7730 for association issues that threaten safety or could cause serious property damage before the next business day. For fire, suspected gas leaks, medical emergencies, or immediate danger, call 911 first. Notify management when safe.
For general community questions, email support@mmhoas.com. Our local team is here to help. For portal access or technical help, contact Community Financials using the guide below. To reach M&M by phone, call 408 389 7730.
Use the guidance below to choose the right next step for your community.
Call the after hours line for association issues that threaten safety or could cause serious property damage before the next business day. Examples include:
1. Active water leaks, flooding, or sewer backups affecting common areas or multiple homes.
2. Storm damage, fallen trees, or damaged building components that create an immediate hazard.
3. Sparking electrical equipment, exposed wiring, or other dangerous conditions in common areas.
4. Broken gates, doors, or locks that prevent safe access or leave the community unsecured.
5. Elevator emergencies, including someone trapped inside.
For urgent property help, call 408 389 7730.
For a fire, suspected gas leak, medical emergency, or immediate threat to someone’s safety, call 911 or the appropriate emergency service first. Notify management once it is safe to do so. Chat and routine work orders should not be used to report emergencies.
Account questions, landscaping requests, ordinary parking complaints, and nonurgent repairs should be reported during normal business hours. Use Smartwebs for routine work orders and include your community name, property address, location of the issue, and a clear description.
The after hours line is for emergencies involving the association’s property or responsibilities. Repairs inside an individual home may require you to contact your own service provider, depending on your association’s maintenance responsibilities.
Select Owner Login to sign in to Smartwebs, Create Account to register, or Forgot password to reset your password.
For portal help, email support@communityfinancials.com. Support is available Monday through Friday, 6 a.m. to 6 p.m. PST. Call 833 266 3646, option 1.